Cancellation and Refund Policy

Disabling auto-renewal stops future charges. The paid subscription remains active until its end date. Cancellation is not itself a refund request.

A full refund is normally available for duplicate charges, a paid subscription that did not activate, or a request within 24 hours when no paid feature was used.

If a material GIFRS failure cannot be resolved within a reasonable time, a full or proportional refund may be granted.

Using a paid publication does not prevent a request, but the case requires manual review based on the delivered service and applicable law.

Choose a payment under Subscriptions → Refunds and describe the issue. Never send a full card number, CVV, password or SMS code.

GIFRS aims to decide within 3 business days. After provider confirmation, bank settlement usually takes 5–10 business days.

The amount actually paid after any promo discount is refunded in full or in the approved part to the original payment method.

A full refund disables auto-renewal and ends unused subscription rights. Published sites are not automatically deleted. Mandatory consumer rights prevail.